CUSTOMER SERVICE / PAYMENT

PAYMENT


Kindly ensure that all fills are completed before check out. The postage fees are fixed and include handling fees.
We accept these payment methods currently:

1. Paypal

2. Visa/Mastercard/JCB

3. Ali Pay

4. Internet Banking

VAT


VAT is included in all our prices.

Delivery


We deliver from Thailand and ship worldwide. All orders will be dispatched within 2 working days between 10.00-16.00 ICT (UCT+7), excluding Thai national holidays. The shipping fees and estimated delivery time are depending on destination. Caramel Studio will not be responsible for unanticipated or other postal delays.

Please note that international orders may be subject to import customs and taxes, which are applied once your delivery reaches your country. Custom policies and import duties vary from country to country. Please contact your local service for further information. CARAMEL STUDIO is not accountable for any possible import taxes and/or duties.

Destination Service Partner Estimated Delivery
Thailand Kerry Express / Thai Post 1-3 working days
International Thai Post / DHL 7-15 working days

Shipping Fee


Shipping costs are calculated automatically at checkout. CARAMEL STUDIO ships to the following countries:

Destination SHIPPING FEE
THAILAND 60 BAHT
REGION 1:
Brunei, Cambodia, Hong Kong, Indonesia, Malaysia, Myanmar, Philippines, Singapore and Vietnam, Australia, China, India, Japan, Kuwait, Laos, Macao, Qatar, South Korea, Taiwan and United Arab Emerates
850 BAHT
REGION 2:
Austria, Belgium, Canada, Denmark, Finland, France, Germany, Italy, New Zealand, Russia, Spain, Sweden, United Kingdom and United States of America
1,250 BAHT

TRACK YOUR ORDER


– Tracking number will be provided for all shipments.

– For further enquiries regarding delivery, please contact Customer Service

CUSTOMER SERVICE / PAYMENT

PAYMENT


Kindly ensure that all fills are completed before check out. The postage fees are fixed and include handling fees.
We accept these payment methods currently:

1. Paypal

2. Visa/Mastercard/JCB

3. Ali Pay

4. Internet Banking

VAT


VAT is included in all our prices.

Delivery


We deliver from Thailand and ship worldwide. All orders will be dispatched within 2 working days between 10.00-16.00 ICT (UCT+7), excluding Thai national holidays. The shipping fees and estimated delivery time are depending on destination. Caramel Studio will not be responsible for unanticipated or other postal delays.

Please note that international orders may be subject to import customs and taxes, which are applied once your delivery reaches your country. Custom policies and import duties vary from country to country. Please contact your local service for further information. CARAMEL STUDIO is not accountable for any possible import taxes and/or duties.

Shipping Fee


Shipping costs are calculated automatically at checkout. CARAMEL STUDIO ships to the following countries:

TRACK YOUR ORDER


– Tracking number will be provided for all shipments.

– For further enquiries regarding delivery, please contact Customer Service